How To Fix Cricket 19 PC Game Suddenly Stopped Working Issue

Key Takeaways:

Man, there’s nothing more frustrating than booting up your favorite cricket game all hyped up, only for it to crash on you right at startup. Unfortunately, many Cricket 19 players have been dealing with this annoying issue.

The game gets past the opening logos fine, but as soon as it tries loading scenarios or reaches the main menu screen, bam! It freezes up and quits out of nowhere. Really puts a damper on your gaming session, doesn’t it?

Understanding the Error Messages

Okay, so when this crashes happen, you might see some cryptic error messages pop up. The common ones seem to be:

  • “Faulting application name: ashes.exe”
  • “Faulting module name: ucrtbase.dll”
  • “Exception code: 0xc0000409”
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Don’t worry if these don’t make much sense to you. In simple terms, they’re just indicating some files related to running the game are having issues.

Why Cricket 19 Keeps Crashing

There could be a few different causes behind these crashes:

1) Corrupted game files: Maybe something got wonky during the install or an update.

2) System file corruption: The files Windows uses to run programs might be damaged.

3) Hardware/software conflicts: Perhaps some of your computer’s components or other programs aren’t playing nice with the game.

Knowing the potential culprits, we can try some troubleshooting to (hopefully) get you back into batting and bowling action smoothly.

Troubleshooting Steps

Here are some things you can try to fix the Cricket 19 crashing problem:

1) Re-register the ucrtbase.dll file

The ucrtbase.dll file seems to be a common problem child. Re-registering it may resolve conflicts.

1) Hit the Windows key + R to open the Run dialog
2) Type in “cmd” and hit Ctrl + Shift + Enter to open an admin Command Prompt
3) Allow admin permissions if prompted
4) In the Command Prompt, enter these commands one at a time, hitting Enter after each:

5) Once done, restart your PC

Fix ucrtbase.dll Missing | The Code Execution Cannot Proceed Because ucrtbase.dll Was Not Found

2) Run System File Checker (SFC) and DISM Scans

These handy Windows utilities can check for and repair any corrupted system files causing conflicts:

1) Open an admin Command Prompt again (see step 2 above)
2) Run this command: sfc /scannow
3) Let the scan complete, it may take a while
4) If it finds issues it can’t fix, run this command next: DISM /Online /Cleanup-Image /RestoreHealth
5) Reboot once done

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Check Microsoft’s guide if you need more details on using SFC.

How to Fix Corrupt Windows 10 System Files | SCF and DISM Scan

3) Unplug & Reconnect Controllers

Believe it or not, game controllers can sometimes interfere with games launching properly. A weird one, but worth a shot:

1) Make sure you have no controllers (Xbox, PlayStation, etc.) connected to your PC
2) Launch Cricket 19
3) Once it loads past the initial screens, reconnect your controller
4) See if the crashing issue is resolved

4) Wait for Cutscene Before Going to Menus

In some cases, users found that being a bit patient and letting the intro cutscene play through fixes the crash:

1) Launch Cricket 19
2) Don’t press any buttons on the initial screens
3) Wait for the intro video/cutscene to start automatically
4) Once the cutscene for a match begins, quickly go to the main menu
5) With luck, it won’t crash this time when loading content

If you’ve tried all those steps and the game is still kaput, your last options may be checking for any updates or contacting the game’s support. Some folks had to refund it due to lack of a solid fix.


Why does my Cricket 19 game keep crashing?

There are a few potential causes like corrupted files, system conflicts, or controller issues. Try the troubleshooting steps above to identify and resolve the crashing problem.

What do the ashes.exe and ucrtbase.dll errors mean?

Those error messages indicate some of the game’s core files are encountering problems during startup and causing a crash. Re-registering the ucrtbase.dll file in particular may help.

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How do I run an SFC scan on Windows 10?

Open an admin Command Prompt, then enter the command sfc /scannow and let the scan complete. This checks for and repairs any damaged or missing Windows system files.

Do I need to disconnect controllers to fix Cricket 19 crashes?

For some users, having a game controller connected at launch caused crashes. So it’s worth unplugging any controllers, launching the game, waiting for it to load, then reconnecting the controller.


Phew, that’s a lot of info! Hopefully one or more of those troubleshooting tips gets your copy of Cricket 19 up and running smoothly again. Game crashes are just the worst, especially for a sweet cricket sim you’ve been itching to play.

The key takeaways are making sure your game files and Windows systems files are all in proper working order, and accounting for any pesky hardware conflicts. With some basic maintenance and the right settings, you should be able to knock those startup crashes for six!

Of course, if you’ve exhausted all options, it’s understandable to be super frustrated. Don’t feel bad about getting a refund if it remains unplayable. Just be sure to give the developer’s support team a fair shake first.

At the end of the day, games are meant to be fun escapes, not induce headaches and rage quits. So here’s hoping you get that sorted out and can focus on smashing sixes all over the ground again soon! Safe travels and happy gaming.

I'm a gamer since 2006. I like to play games everyday. so I decided to make a website helpful for other gamers. that's my website for them

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